It Worth reading: Customer Care in 2020!
Operator : Thank you for calling Pizza Hut. May I have yourâ€¦
Customer : Hello, can I order..
Operator : Can I have your multipurpose card number first, Sir?
Customer : It s ehâ€¦, holdâ€¦â€¦â€¦. onâ€¦â€¦889861356102049998-45-54610
Operator : OKâ€¦ youâ€™re Mr Singh and youâ€™re calling from 17 Jalan Kayu. Your home number is 4094! 2366, your office 76452302 and your mobile is 0142662566. Which number are you calling from now Sir?
Customer : Home! How did you get all my phone numbers?
Operator : We are connected to the system Sir.
Customer : May I order your Seafood Pizzaâ€¦
Operator : Thatâ€™s not a good idea Sir.
Customer : How come?
Operator : According to your medical records, you have high blood pressure and even higher cholesterol level Sir
Customer : What?â€¦ What do you recommend then?
Operator : Try our Low Fat Hokkien Mee Pizza. Youâ€™ll like it.
Customer : How do you know for sure?
Operator : You borrowed a book entitled Popular Hokkien Dishes from the National Library last week Sir.
Customer : OK I give upâ€¦ Give me three family size ones then, how much will that cost?
Operator : That should be enough for your family of 10, Sir. The total is $49.99!
Customer : Can I pay by credit card?
Operator : Iâ€™m afraid you have to pay us cash, Sir. Your credit card is over the limit and you owe your bank $3,720.55 since October last year. Thatâ€™s not including the late payment charges on your housing loan, Sir.
Customer : I guess I have to run to the neighborhood ATM and withdraw some cash before your guy arrives.
Operator : You canâ€™t Sir. Based on the records, youâ€™ve reached your daily limit on machine withdrawal today.
Customer : Never mind just send the pizzas, Iâ€™ll have the cash ready. How long is it gonna take anyway?
Operator : About 45 minutes Sir, but if you can t wait you can always come and collect it on your motorcycleâ€¦
Customer : What!
Operator : According to the details in system ,you own a Scooter,â€¦registration number 1123â€¦
Operator : Is there anything else Sir?
Customer : Nothing.! .. by the wayâ€¦ arenâ€™t you giving me that 3 free bottles of cola as advertised?
Operator : We normally would Sir, but based on your records youâ€™re also diabeticâ€¦â€¦.
Customer : #$^%$@$%^
Operator : Better watch your language Sir. Remember on 15th July 1987 you were convicted of using abusive language on a policemanâ€¦?
Customer : Faintsâ€¦..